Privacy Policy

The following privacy notice clarifies our policy concerning the private details we collect about you in the process of your co-operation with Active Support Service Ltd website (www.activesupportservice.org.uk). It applies to information we collect about:

Visitors to our web site.
People who use our services.

Information we obtain as you browse our website

www.activesupportservice.org.uk server automatically collects standard information, such as browser type, operating system and access time. We gather this data in a way, which would not identify anyone. We do not seek to find out the identities of people visiting www.activesupportservice.org.uk

This data is used only to improve the content of www.activesupportservice.org.uk web pages, to modify it and/or structure of our web page. We by no means sell, share or rent any of the information we collect by this process with any 3rd parties.

We utilise Google Analytics to help evaluate the use of our website. This analytical tool makes use of 'cookies', which are text files placed on your PC, which serves to obtain standard Internet log information and visitor behaviour info in an anonymous manner. The data generated by the cookie concerning your use of the website is transmitted to Google. This data is then used to evaluate visitors' use of the website as well as put together statistical records on web site activity. To learn more about cookies, including how to control and delete them, go to www.aboutcookies.org/. If you would like to opt, out of being tracked by the Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

 Complaints or queries

We try to meet the highest standards whenever gathering and utilising personal information. For this reason, we take any complaints we get concerning this very seriously. We recommend people to bring it to Active Support Service Ltd's attention if they think that our collection or even use of information is unfair, misleading or even inappropriate. Active Support Service Ltd would certainly welcome any suggestions for improving our approaches.

This privacy notice was written with clarity and brevity in mind. However, it does not provide any exhaustive detail of every aspects of our collection and use of your personal data. However, we are to provide any further information and or explanation required. Any requests for this should be sent to enquiries@activesupportservice.org.uk

Access to personal information

Active Support Service Ltd tries to be as open as we can in terms of giving individuals access to their personal data. People can find out if Active Support Service Ltd has any personal data by creating a "subject access request" under the Data Protection Act 1998. In case we do have information about you, we are able to:

  • Give you a description of it;
  • Tell you why we are holding it
  • Tell you who it could be disclosed to; and
  • Let you have a version of the info in an intelligible form.

 

To make a request to Active Support Service Ltd for any personal data, we may need you to put the request in writing, addressing it to Active Support Team to enquiries@activesupportservice.org.uk

If you agree, we can deal with your request informally, by offering you the specific information you need over the telephone.

If we do hold details about you, you can ask us to correct any errors by, once more, contacting the Support Team

Links Disclaimer

To be able to provide visitors with certain info, Active Support Service Ltd provides links to local and state government agencies, and Internet websites of other associations. A link does not constitute an endorsement of the content, perspective, accuracy, opinions, policies, Service, services, or ease of access of that Internet website. Once you link to another Internet website from www.activesupportservice.org.uk, as well as one maintained by the Government, you will be subject to the terms and conditions of that website, including, though not limited by, its privacy policy.

Policies Specific to Our Services

In relation to the services that we provide reference needs to me made to our Policies on GDPR and Child Safeguarding which give additional information beyond that contained in this General Privacy Policy. These can be downloaded for your reference below.

GDPR Policy
Child Safeguarding Policy

Changes to this Privacy Policy

We maintain our Privacy Policy under frequent review and so Active Support Service Ltd will add any updates on this web page. This Privacy Policy was last updated on November 30th, 2018.