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Customer News Letter

20th Oct 2015

Are you looking for respite or a full time adult placement? We may be able to offer person centred respite within a family environment in the future, if there is an interest. 1:1 support or day time group activities can be offered as part of the package. If you are interested could you get in touch as soon possible, as places will be limited.

Our day service is no running 5 days a week. If you would like to know more, please call the office to arrange a visit. . We have meaningful day time activities on offer, with a choice of rooms with different activities to suit everyone’s needs.

We would like to welcome our new apprentice, Connor, to the day service team.

It’s that time of year again when Flu Jabs are being offered by GP’s.

It is really important to protect yourself from winter colds and flu , as they can make you really poorly.

Your GP offers Flu Jabs free of charge.

If you would like to know more, ask your support worker team to assist you , and book you in for an appointment with your surgery/nurse/doctor.

Annual Health Check

All GP’s surgery’s offer an annual health check to all patients with existing conditions, including learning disabilities. 

It is really important that you see your GP/Nurse yearly for this important health check. 

Active Support Service will help you to book your annual health check, and support you to the appointment if you wish.

The Annual Health Check lets the person with learning disabilities go to their GP practice and have aspects of their health checked. It also allows them to talk about anything that is worrying them.

People aged 14 and over who have been assessed as having moderate, severe or profound learning disabilities, or people with a mild learning disability who have other complex health needs, are entitled to a free annual health check.

What are the benefits of an Annual Health Check?

People with learning disabilities often have difficulty in recognising illness, communicating their needs and using health services. Research shows that regular health checks for people with learning disabilities often uncover treatable health conditions. Most of these are simple to treat and make the person feel better, while sometimes serious illnesses such as cancer are found at an early stage when they can be treated.

The Annual Health Check is also a chance for the person to get used to going to their GP practice, which reduces their fear of going at other times.

During the health check, the GP or practice nurse will carry out the following for the patient:

  • A general physical examination, including checking their weight, heart rate, blood pressure and taking blood and urine samples
  • Assessing the patient’s behaviour, including asking questions about their lifestyle, and mental health
  • A check for epilepsy
  • A check on any prescribed medicines the patient is currently taking
  • A check on whether any chronic illnesses, such as asthma or diabetes, are being well managed
  • A review of any arrangements with other health professionals, such as physiotherapists or speech therapists

If the person's learning disability has a specific cause, the GP or practice nurse will often do extra tests for particular health risks. For people with Down's syndrome, for example, they may do a test to see whether their thyroid is working properly.

The Annual Health Check may also be a good opportunity to review any transitional arrangements that takes place when the patient turns 18.

The GP or practice nurse will also provide the patient with any relevant health information, such as advice on healthy eating, exercise, contraception or stop smoking support.

How will the Annual Health Check be tailored to the patient’s needs?

People with learning disabilities have lots of different needs. Sometimes these are written down in a health profile or health action plan that the GP or nurse can refer to. Putting “reasonable adjustments” in place can help people to have a successful health check. Reasonable adjustments mean changing services so they are easier to use.

These adjustments can include:

  • Using pictures, large print, and straightforward language to help explain what is happening
  • Booking longer appointments
  • Scheduling an appointment that starts at the beginning or end of the day, so people don’t have to wait

Is it compulsory to have an Annual Health Check?

No. All parts of the health check are voluntary. Anyone who is having the health check, or their carer, can ask the GP or practice nurse for more information about the process. The patient can then give their consent before any tests or procedures are carried out.

October 2015:

  • 29th and 30th Halloween activity day at Alex House resource centre Please call for details.

November 2015:

  • 4th 5th and 6th Bake off for Great Ormond Street hospital
  • 9th November 2015 We are starting a four week course of I.T for the terrified at Alex house Resource Centre from 12.30-2.30
  • 20th November 2015 We are having self-defence courses time and venue to be confirmed

December 2015:

  • 11th December Active Christmas Party at: Ise Lodge Community centre 7-10pm
  • Tickets will be £5 on the door. Please can you let the office know you would like to come and we can arrange transport.18th December Christmas Meal. At Alex House Resource Centre 12.30pm. Please register interest as soon as possible this will be £5 per person


Any contracts you may still have need to be returned as soon as possible please.